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Course Description

Curriculum: Post Graduate Diploma in Banking (PGDB)

 

Module 1: Banking System in India

- Introduction to Banking Sector

- Indian Financial System

- RBI & Banking Regulations

 

Module 2: Functions of Banks

- Types of Deposits & Interest Calculations

- Know Your Customer (KYC) Policy

- Cash Operations & Clearing Operations

- Payment Instruments & Electronic Fund Transfer

- Foreign Exchange

- Retail Loans (Documentation & CIBIL requirement)

 

Module 3: Banking Sales & Relationship Management

- Prospecting, Customer Profiling, Cross Selling

- Customer Service Skills & Complaint Handling

 

Module 4: Digital Banking

- Digital Banking & Core Banking Solutions

- Digital or Alternate Channels (ATM, Net Banking, Mobile Banking, Debit/Credit/Prepaid Cards)

 

Module 5: Risk Management

- Audit & Risk

- Compliance Tools

- Frauds & Prevention Techniques

 

Module 6: Core Banking Solution (CBS) - Finacle

- Finacle Overview & Practical Illustration

 

Module 7: NISM Series VA: Mutual Fund Distribution

- Concept & Role of Mutual Fund

- Offer Document

- Return, Risk & Performance of Funds

- Selection of Financial Products

- Financial Planning

 

Module 8: Professional Excellence

- Soft Skills (Communication, Customer Service, Listening, etc.)

- Microsoft Excel (Introduction, Formulas, Formatting, Tables, Pivot Tables)

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